PayPal Support Center

Here for you, so you can pay with confidence.

Got a question about sending money, receiving a payment, or anything else PayPal? Our support team is ready to help you right now.

  • Chat with a real person, not a bot
  • Fast response times, every time
  • Available in the app and on the web
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How can we help?

Get instant answers for the most common questions.

Pick a topic below or start a live chat and a real person will take it from there.

Why choose PayPal support

We are here to make your life easier.

Our dedicated support team understands PayPal inside and out.

Fast responses from PayPal support

Fast Responses

Get answers quickly through live chat. No waiting on hold for hours.

Real people at PayPal support

Real People

Chat with trained PayPal specialists who know your account and can help resolve issues fast.

Secure PayPal support

Secure & Private

Your information is protected with bank-level encryption and strict privacy protocols.

Available 24/7 for PayPal support

Always Available

Our support team is available around the clock so you can get help whenever you need it.

The proof is in the numbers

Trusted by millions worldwide.

400M+

Active accounts worldwide

200+

Markets we serve globally

24/7

Support whenever you need it

100%

Secure buyer & seller protection

Frequently asked questions

Got questions? We have answers.

What is PayPal?

PayPal is a digital wallet and online payment platform that allows you to send and receive money, shop online, and make secure transactions without sharing your financial information. With over 400 million active accounts worldwide, PayPal is one of the most trusted ways to pay and get paid.

Are there any fees to send money with PayPal?

PayPal offers free transfers when you send money to friends and family using your PayPal balance or bank account. For goods and services payments, a standard fee applies. International transfers may have additional currency conversion fees. Check our Fees page for full details.

How long does it take to receive money on PayPal?

Money sent to your PayPal account is typically available instantly. If you need to transfer funds to your bank account, standard transfers take 1-3 business days, while instant transfers are available for a small fee and arrive within minutes.

Can I cancel a PayPal payment?

You can cancel a pending payment by going to your Activity page and selecting the payment. If the payment has already been completed, you will need to request a refund from the recipient or open a dispute through the Resolution Center.

Is my money safe with PayPal?

Yes. PayPal uses industry-leading encryption and fraud prevention to protect your account. You are also covered by our Buyer Protection and Seller Protection programs, which help resolve issues with eligible transactions.

How do I get help with a problem?

Our support team is ready to help. Click the "Chat with us" button on any page to start a live chat with a real person who can assist you with your specific issue.

Still have questions?

Our support team is standing by to help you with anything PayPal related. Start a chat and a real person will assist you right away.